Description

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Long before you enter the workplace, you need to know some important things about business etiquette. Job candidates who possess good manners create positive impressions at job interviews and at the meals that often follow. Once hired, they build strong working relationships with colleagues, supervisors, and clients. They know how to send effective emails and when to speak up in meetings. In short, new professionals who know business etiquette experience greater success in the workplace. If you're uncertain how to navigate a formal place setting, or how to select a client gift, or how to pack for your first business trip, don't worry. Mary Crane has developed a list of the 100 important things you need to know as you launch your career-crucial information in "easy to absorb," almost tweetable chunks. You can't know everything. But tackle the "100 Things You Need to Know" about business etiquette, and you'll acquire the good manners that will help you land the job, build a team, and eventually close the really big deal.

About the Author

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A graduate of the University of Missouri and George Washington University Law School, Mary Crane worked as a lawyer and a lobbyist before heading to the Culinary Institute of America ("the other CIA"), from which she graduated with honors. A CIA externship led her to the White House (yes, the one at 1600 Pennsylvania Avenue), where she served as an assistant chef. During this time, she saw important business and political relationships formed and celebrated with the help of good food and wine. The experience yielded Mary Crane & Associates. Today Crane travels North America delivering high-impact, high-energy programs to Fortune 500 companies, leading law firms, nonprofits, and colleges and universities. She helps students, interns, and new hires successfully make the critically important transition from school to work. Mary Crane has been featured on 60 Minutes, Fox Business News, and ABC Radio. She has been quoted extensively in a variety of print and electronic media, including The New York Times, The Wall Street Journal, Forbes.com, Fortune.com, and CNN.com.